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Lean in Non-Production Settings


GBMP 's Continuous Improvement Managers have decades of experience assisting non-manufacturing organizations implement Lean too.  The principles of Lean Manufacturing can be very effectively implemented in these settings to eliminate wasteful activities in a variety of processes. In addition to assisting our manufacturing clients reduce waste in their non-production processes like sales and HR, we have worked with government agencies, auto parts distributors, insurance companies, banks, car dealerships, design & construction companies, warehouses, not-for-profits, dentists and more to implement Lean and Six Sigma to cut costs, engage workers, eliminate employee stress and delight customers.

Case Study: Auto Parts Distributor Implements CI and Saves $600,000

Autopart International is a leader in automotive aftermarket parts. Employing over 1700 people, they distribute products through wholesale distributors across North America and operate company owned wholesale stores  throughout the East Coast. Autopart services all of these stores and distributors from their Norton, MA headquarters and distribution center, a 360,000 square foot facility that operates two shifts, five days a week, and houses over 40,000 unique part numbers...
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Case Study: 3P Collaboration
Yields New Building Layout

 Dacon Corporation, a Natick, MA, design and construction management firm, and AccuRounds, a manufacturer of precision turned parts, worked together to envision and document potential layouts for a new building at AccuRounds' Avon, MA, site. The cross functional team used 3P (Production Preparation Process) and Lean principles to inform and test layout assumptions with a goal of designing, engineering and constructing a facility to support a Lean Enterprise model... Keep reading

Testimonials: Auto Dealership & Insurance Company

"We just had the single best month in fixed ops we have ever had.  My belief is that both the direct service training of the writers and the process training of the managers have changed the way everyone views and manages processes and we have by osmosis become significantly more efficient."

- Paul J. Barton, 
General Manager
Tracy Cadillac, Plymouth, MA

Lean is for the office too