Category Archives: lean in healthcare (4)

Early job experiences can have a profound impact on how we approach the workday. Here is one of mine from my very first job: When I was twelve years..

This post is a follow-up to one from September on policy deployment, sometimes called a ‘roadmap’ for improvement.’ It’s more than that in that it..

There is an abundance of symbolism in the phrase “passing the baton”. Taiichi Ohno used the analogy of passing the baton to explain the cooperation..

I’m just returning from a brief sojourn that included: Marrying off my older daughter, Christine, in Disneyworld, followed by A short vacation for..

Before Shigeo Shingo’s chicken there was another well-known fowl by the name of “Chicken Little.” Do you remember the story? Struck on the head by a..

A thoughtful comment to my last post reminded me of one my favorite Shigeo Shingo stories. The writer, who will be at our upcoming conference,..

In 1985, when I transferred to an operations role I inherited a production-only suggestion program. I recall that we received sixteen ideas that year..

There is a sign along a roadway I travel that puts a wonderfully positive spin on the purchase of a used car. A 2006 Rav4 with 59,000 miles may..

Twenty-two years ago, a symbol of huge ideological differences was demolished. Ronald Regan’s now famous speech at the Berlin Wall, given two years..

I was joining a manager on a walk through his plant some time back when we came upon an automatic cut-off saw that was cutting twelve foot brass bars..