Category Archives: kaizen (8)

As any conference-goer can attest, the shortest distance between two points is not a straight line when that line is the lunch line. At Lean..

My friend and mentor, Gifford Brown, told me a remarkable story some time back about a visit to his plant in 1987 by Shigeo Shingo in which Shingo,..

An engineering manager whom I worked with twenty-five years ago challenged me one day, “You know, Bruce, if all employees were engineers, you..

Preface: A Christmas present from a lean-thinking friend, Brian Dandrea at Mass Mutual Insurance, is the inspiration for this week’s post. Those of..

A century after the first Labor Day celebration, during a factory re-organization, I discovered firsthand the meaning of “territorial imperative.”..

Some time ago, while giving a presentation entitled Organizational Obstacles to Lean, I displayed a slide with the title “It’s Not about Culture”. My..

This winter has presented folks in my clime with a perpetual blanket of snow that hides most of the welcome signs of an approaching spring. There is..

My last post about superficial improvement may have implied that the condition is limited to organizations with deep enough pockets to buy pricey..

Last week I visited with JVS, a terrific Boston-area organization whose mission “is to empower individuals from diverse communities to find..

I am looking for some help to answer this question. Seeking illumination, I recently attended a presentation offered through CCAT, a non-profit..