Category Archives: kaizen (2)

You may recognize the quote from Friedrich Nietzsche – or more recently from Kelly Clarkson 🙂 “What doesn’t kill you makes your stronger.” I’ve..

I sat on the phone on hold this morning, serenaded by Christmas music, interrupted periodically by a recorded message, “Your call is very..

Just a little over a year ago we lost Hajime Oba, one of the great pioneers of TPS learning in the US. In 1992, he was the founding manager of..

Just two days to go before our 16th Annual Northeast L.E.A.N. Conference, an opportunity for all of us to put aside the tactical realities of..

I woke up this morning to some very unsettling news, or should I say yet another crescendo in seven months of unsettling news. Wishing the..

“What’s measured improves.” So said famed management consultant and author, Peter Drucker. Assuming we are measuring the right things, how do..

Several years ago, I wrote a post (worth a quick re-read) entitled, “Rosie the Robot,” wondering how technology changes that have emerged in this..

Lean Peeve #7 is about the human divide that kills continuous improvement: Us & Them Over years of listening to persons describe their work, one..

Over the weekend, I try to catch up on home tasks, and often the lessons I learn there carry forward to the workday. One of my biggest..

Cyril Parkinson was onto something when he postulated in1955 that “Work expands to fill the time available for its completion.” While this sounds a..