Category Archives: bruce hamilton (5)

As we begin another new year, here’s a post about resolutions. In most organizations there are plans for something new in 2013 – maybe a new product..

Very early in my Lean adventure as a new VP of Operations, when the idea of listening to workers was still a little strange, I returned from a week..

In 1985, when I transferred to an operations role I inherited a production-only suggestion program. I recall that we received sixteen ideas that year..

America’s form of government, borne out of an ideal of freedom and equality, has, for all of our short-term criticisms, been the object of continuous..

Okay, I admit, some days I get a little upset when I think about the exodus of jobs from our shores. This clip from the movie Network sums up my..

My introduction to corrective action, about forty years ago, was a four-part form called an Internal Discrepancy Report, or “IDR” as it was..