For over 25 years, the GBMP’s mission has been to help organizations large and small develop their most valuable resource: their employees. Our..

Football is a tough sport; tougher than most who play it. Almost everyone who plays will eventually sustain at least a minor injury. It certainly..

Twenty-twenty marks the 35th anniversary of a remarkable and unfortunately also singular event in my career: In 1985, my employer, United Electric..

The English language can be confounding. For example, the word turkey is slang for “a person considered inept or undesirable” while the idiom cold ..

After being recognized in 1990 by the Shingo Prize, my plant became an overnight hot spot for benchmarking. Hardly a week went by when there was..

Several years ago, I was asked to address a startup meeting at a new client, a large manufacturer of medical devices. The company was resource..

To close out the summer of 2019, here’s a lighthearted reflection from the summer of 1969: Today, I’m riding back from Florida bringing my new..

Reflecting on McGregor’s X and Y Theories of human motivation, Shigeo Shingo took the position that each of us by nature has a dual tendency:..

A daisy rising from my brick walkway reminded me this morning, that even in the worst environment, there is a chance for growth. But this kind of..

Last February I had the opportunity to observe healthcare providers up close and personal at one the world’s premier hospitals. “Who Cares for the..