Just two days to go before our 16th Annual Northeast L.E.A.N. Conference, an opportunity for all of us to put aside the tactical realities of..

I woke up this morning to some very unsettling news, or should I say yet another crescendo in seven months of unsettling news. Wishing the..

“What’s measured improves.” So said famed management consultant and author, Peter Drucker. Assuming we are measuring the right things, how do..

Several years ago, I wrote a post (worth a quick re-read) entitled, “Rosie the Robot,” wondering how technology changes that have emerged in this..

Lean Peeve #7 is about the human divide that kills continuous improvement: Us & Them Over years of listening to persons describe their work, one..

Over the weekend, I try to catch up on home tasks, and often the lessons I learn there carry forward to the workday. One of my biggest..

Cyril Parkinson was onto something when he postulated in1955 that “Work expands to fill the time available for its completion.” While this sounds a..

When Stan Davis wrote Future Perfect in 1987 (then called the “book of the decade,” and still a good read), he foresaw a reversal in thinking that..

“What do you do for a living,” a neighbor asks. As I try to explain about GBMP’s attempts to help customers improve productivity and quality, my..

Football season is back in a 2020 sort of way with real players and crowd sound effects, so here is Lean Peeve #2, a post to celebrate. Student Body..