Bob was an outside salesman in from the field for a sales meeting at the plant. We asked him to stop by to participate with a problem-solving team..

I attended a very nice presentation recently by a person who has been leading the Lean charge for several years at a major medical center. As he..

It's funny, hosting a bunch of Lean thinkers as we did at our recent Northeast region Shingo Prize Conference, that participants tend to be..

Very early in my Lean adventure as a new VP of Operations, when the idea of listening to workers was still a little strange, I returned from a week..

There’s just one week left before our Northeast region Shingo Conference, so here are some final words about sharing, which is the theme for this..

There are important concepts that we learn as children, initially through recitation, and later backfill with deeper meaning: things like the Pledge..

Our September 25-26 Northeast Region Shingo Conference is all about sharing: information, ideas, problems, plans – all of those things that can make..

I was in a factory recently that looked like a warehouse. The manager proudly described how they had eliminated their stockroom and brought all..

Steven King fans may recall “IT”, a 1990 television series, about an inter-dimensional creature that has the ability to transform itself into its..

I went canoeing last week with my 13-year-old son, Ben, on the boundary lakes between Minnesota and Ontario. Away from phones, radios and any other..