Four years ago I posted a funny story passed along to me by a Lean friend, that dealt with the consequences of crazy measures, and how lack of..

In the last two weeks I’ve had the opportunity to participate in two outstanding conferences celebrating and supporting operational excellence. This..

[Blogger’s Note: A couple of important events coming up in the next couple weeks give me an opportunity to showcase a great American manufacturer in..

For many years I worked for a manufacturer of pressure and temperature switches, a small company with a very big product selection. In our product..

An old TV series I watched recently reminded me of an experience I have had many times in my work. In this I Love Lucy episode, Lucy is ordered by..

As any conference-goer can attest, the shortest distance between two points is not a straight line when that line is the lunch line. At Lean..

Across a large swath of the U.S., the winter has been especially cold, snowy and dreary this year. So here’s a post with a link to a cheery video at..

My friend and mentor, Gifford Brown, told me a remarkable story some time back about a visit to his plant in 1987 by Shigeo Shingo in which Shingo,..

An engineering manager whom I worked with twenty-five years ago challenged me one day, “You know, Bruce, if all employees were engineers, you..

I was working recently with a company that is targeting inventory reduction as a top priority. I stressed that reducing the causes of inventory is a..