GBMP

I’m just returning from a brief sojourn that included: Marrying off my older daughter, Christine, in Disneyworld, followed by A short vacation for..

Before Shigeo Shingo’s chicken there was another well-known fowl by the name of “Chicken Little.” Do you remember the story? Struck on the head by a..

A thoughtful comment to my last post reminded me of one my favorite Shigeo Shingo stories. The writer, who will be at our upcoming conference,..

Gross numbers reflecting American productivity can be misleading. When American companies outsource production, the labor “expense” is replaced with..

In 1985, when I transferred to an operations role I inherited a production-only suggestion program. I recall that we received sixteen ideas that year..

America’s form of government, borne out of an ideal of freedom and equality, has, for all of our short-term criticisms, been the object of continuous..

Okay, I admit, some days I get a little upset when I think about the exodus of jobs from our shores. This clip from the movie Network sums up my..

My introduction to corrective action, about forty years ago, was a four-part form called an Internal Discrepancy Report, or “IDR” as it was..

In 1989, after four years of what could be called ala carte improvement, my factory was introduced to policy deployment by Deming Prize winner, Ryuji..

[The following post is actually the third and final episode of Dr. Shingo’s last visit to America. The first two episodes can be found on the Shingo..