GBMP

I sat on the phone on hold this morning, serenaded by Christmas music, interrupted periodically by a recorded message, “Your call is very..

As promised in my last post, here is another tribute to Mr. Hajime Oba: In 1996, TSSC (Toyota Production System Support Center) began working..

Just a little over a year ago we lost Hajime Oba, one of the great pioneers of TPS learning in the US. In 1992, he was the founding manager of..

PDCA – Plan, Do, Check, Act (or Adjust) — is one of those acronymic concepts that regularly finds its way into Lean discussions. Descended from..

One day, shortly after entering grade school, my daughter, Alison, asked me “Dad, what do you do for a living.” An odd question, I thought, coming..

This time of year the abundant ads for junk removal and cheap storage units remind us that it’s time for Spring cleaning, an annual pastime that has..

Sometimes, reflection on a great discovery will reveal that its invention was actually a lucky accident that just stuck. Take for example French..

At the tender age of 21, living in a universe with far too many parallels to present day, I took a job – which turned out to be more than a job — to..

As we begin to take our approximately 4-½ billionth trip around the sun, I’m reflecting on the previous 525,600 minutes and looking ahead to the new..

Norman Bodek, who sadly left us last week, will no doubt best be remembered for the amazing library he brought us over thirty years ago from..