(Click to play) Everyone is a leader in some situations and, once the direction is clearly communicated, must manage a process towards a successful outcome or, if not successful, a process of learning and better understanding the problem at hand. “Management is efficiency in climbing the ladder of success; leadership determines whether the

Several weeks ago in New England, the rants of angry electric utility patrons filled the evening news.  Accusations of greed and incompetence were plentiful as many homes (including mine) were without electricity after a freak October snowstorm. Magnifying the problem was the disparity of service from community to community:  some communities

The upcoming holiday is my second favorite (after New Years), first because it’s energizing to reflect on things to be happy about, and second because it’s a four-day break.   While I’m thankful for many personal-type things and people, this post will just be for Lean things that I’m thankful for.  Here are a few: The [...]<img alt=""

A short time after I moved into operations as the VP of manufacturing, our assembly department made an early and, dare I say, imperfect attempt to realign the factory floor for ease of material delivery and pick-up.  I would not describe this as improved flow, as we were still delivering heaping piles of kitted orders [...]