(Click the icon above, or if you cannot see the audio player, click on the title of the post to go directly to the website) Today Dwight interviews Tom Carey, a logistician from United Parcel Service (UPS) in the greater Boston area. Many of us find logistics to be complex, time-consuming and costly. But, according to Tom, it [...]<img alt=""

I take my work very seriously, but sometimes when I have excess idle time (like on the red-eye from Phoenix to Boston), I’ll have a whimsical idea.  Here’s one I’d like to share, to demonstrate the universality of a good idea.  My stream of thought begins with recent participation in the Boy Scouts Merit Badge [...]

(Click on the image to listen, or if you can’t see the image, click on the post title to go to the website) Timing is Everything Thoughts on Supply, Demand and Synchronization The need for coordinating efforts exists in many aspects of life: Preparing a meal Your morning routine Catching a train, bus or plane Dinner [...]<img alt=""

With the International Shingo Prize Conference just a month away, I thought a short post about Shigeo Shingo and the Prize named in his honor would be worthwhile.  At the time of Prize’s founding in 1988, Shingo was nearly an unknown in the U.S.   His first book translated into English (1969, Japanese Management Association) was [...]